Responsible Gaming

At Quayside Wholesale, we are committed to promoting responsible gambling practices. Online betting should be enjoyed as entertainment only, never as a way to earn money or solve financial problems.

Age Verification

You must be 18 years of age or older to access betting services in the United Kingdom. If you are under the legal gambling age in your jurisdiction, please do not proceed. It is your responsibility to ensure you meet all local legal requirements before placing any bets.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:

• Gambling with money you cannot afford to lose
• Chasing losses by betting more to recover money lost
• Spending more time or money on gambling than intended
• Hiding gambling activity from family, friends, or partners
• Neglecting work, education, or personal responsibilities due to gambling
• Borrowing money or going into debt to gamble
• Feeling anxious, irritable, or restless when not gambling
• Failed attempts to reduce or stop gambling
• Using gambling to escape problems or manage negative emotions
• Lying about the extent of gambling activity

Self-Help Tools

Most reputable betting operators offer tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose over a set timeframe
• Betting Limits: Restrict the size of individual bets
• Reality Checks: Receive reminders during your gaming session about time spent and money wagered
• Time-Out/Cool-Off Period: Temporarily suspend your account for a set period (typically 24 hours to several weeks)
• Self-Exclusion: Permanently close your account and ban yourself from the operator

We encourage you to use these tools. Speak with your betting operator's customer support team to activate any of these features.

Support Organisations

If you or someone you know is struggling with problem gambling, professional help is available and confidential:

United Kingdom

• GamCare: Free counselling and support for problem gambling
  Website: www.gamcare.org.uk
  Phone: 0808 8020 133 (free, confidential, 24/7)
• GamStop: National self-exclusion scheme covering all licensed UK betting operators
  Website: www.gamstop.co.uk
• National Problem Gambling Clinic (NPGC): NHS specialist treatment service
  Phone: 020 7054 2766

Other Countries

• Australia: Gambling Help Online
  Website: www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  Website: www.responsiblegambling.org
• United States: National Council on Problem Gambling (NCPG)
  Website: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telephone Counselling (free, confidential): 0800 1 37 27 00

If You Need Help

Seeking help is a sign of strength, not weakness. There is no shame in reaching out for support. Problem gambling is a treatable condition, and recovery is possible with the right help and support.

If you are experiencing problem gambling:

• Contact one of the support organisations listed above
• Speak with a trusted friend or family member
• Use GamStop for immediate self-exclusion across all UK-licensed operators
• Consider professional counselling or therapy
• Seek financial advice if gambling has caused debt

Remember: Betting should only ever be with money you can afford to lose and should be treated as entertainment, not as income. If gambling stops being fun, it's time to get help.